Shipping policy
Shipping Policy – Kams Beauty
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding UK bank holidays). Once your order is dispatched, you’ll receive a confirmation email with your tracking details.
Shipping Methods & Delivery Times
We offer the following UK delivery options:
-
Standard Tracked Delivery – 5 – 7 working days after dispatch
-
Express Tracked Delivery – 1–2 working days after dispatch
Delivery times are estimates and begin once the order has shipped.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected delivery service. Free standard shipping may be available when you meet the minimum order value (if applicable).
International Shipping
We ship to select international destinations. Delivery times and costs vary by country and will be calculated at checkout. Customers are responsible for any customs duties, taxes, or import fees charged by your local authorities.
Delivery Issues
If your parcel is delayed, lost, or damaged in transit, please contact us with your order number and tracking information on +44 7777 368588 or email us at contact@kamsbeauty.com. We’ll help you resolve the issue as quickly as possible.
Address Accuracy
Please ensure your delivery address is correct at checkout. We are not responsible for delays or non-delivery due to an incorrect address.